Workflow Software

Workflow Application

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Brochures

application-pdf iconSENTRY: Exception (English)
application-pdf iconSENTRY: Exception (Spanish)

SENTRY: Exception™ is a centralized workflow application that displays all exception items, making it a critical component in fraud detection.  This powerful software enables operators to make critical pay/no pay decisions hours faster, significantly reducing processing time.  By integrating data across multiple bank systems, the software provides a crucial component in making informed payment decisions and preventing fraud losses.

On one screen, this powerful workflow presents:
  • Check Images
  • Signature Images
  • Document Images
  • Check Image Analysis Suspects
  • Deposit Fraud Suspects
  • Transaction Analysis Suspects
  • Automated Signature Comparison Suspects
  • High Dollar Item Review
  • DDA Exceptions
  • Account Balance Info
  • Stop Payment Suspects
  • MICR Reject Re-entry
  • Positive Pay
  • Return Items
  • Forced and Hotlist Accounts

The software features configurable exception queries, parameter driven workflows, comprehensive reporting and a complete audit trail. It can be set up for processing by multiple operators and locations, along with multi-tier review. The system can be scaled to fit any size institution. SQN offers PC or web browser versions of SENTRY: Exception.

Dashboard Application

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SENTRY: Dashboard™ was created for use with the workflow application (SENTRY: Exception), to monitor real-time activities and productivity of both the system and its operators. The software allows you to allocate resources towards the highest level of fraud exposure.

Using the graphical interface, you can:

  • Perform real-time assessment of overall daily fraud risk
  • Separate check volume by dollar amount and range
  • Review activity by bank, branch, region or application
  • Evaluate fraud ratings assigned to items throughout the day
  • Analyze user activity trends
  • Monitor system activity to ensure smooth item processing
  • Provide data to IT support teams for troubleshooting